For Students
For the latest information, visit the Student Tech Support webpage
Computers on Campus
- Campus computer labs
- Library Center West
70 PCs, 20 Macs and 10 group study Macs - Business, Computer Science and Applied Technologies computer labs
for ACCT, CIS and DMT courses - Library Instructional Lab
50 PCs
- Library Center West
- De Anza Bookstore
Student pricing for Mac and PC computers - OTI: Occupational Training Institute
Limited number of free computers to qualified students
Software
- Student pricing available from CollegeBuys
Help with MyPortal, Online Registration and Banner
Contact Admissions and Records office
- Use the online help form
- Call 408.864.5300
Help with Canvas
Contact Online Eductation
- Use the online help form
- Call 408.864.8969
- Email onlineeducation@deanza.edu
Help with the College Website (not MyPortal)
Contact the Web Team
- Use the onlne help form
- Email webteam@deanza.edu
Campus WiFi issues
- Visit the district's ETS help page
ePRINTit
- For ePRINTit locations and instructions, click the ePRINTit icon in the Student Apps section of MyPortal.
Student Email Accounts
- If you're a current De Anza student, you can request a college email account (with an address ending in @student.deanza.edu) by clicking on the "Student Email" icon in the Student Apps section of MyPortal
- For more information, see the Student Email Accounts webpage.
For Faculty and Staff
For Issues Relating To
-
MyPortal/Banner
-
Campus Network or WiFi
-
College-Issued Hardware
-
Software Installs or Updates
-
Classroom Equipment
-
Telephone System
-
Office 365 or Email
Contact the district ETS Help Desk
- Online help request system
- Online help information
- ETS faculty resources webpage
- ETS staff resources webpage
Zoom Video Conferencing
- Information available from ETS and ConferNow
Buying Software
- Faculty and staff pricing available from CollegeBuys
Help with Canvas
Contact Online Education
- Use the online help form
- Phone 408.864.8969
- Email onlineeducation@deanza.edu
Help with the College Website (not MyPortal)
Contact the Web Team
- Use the online help form
- Email webteam@deanza.edu
Technology Training
- Online Training from the CCC Vision Resource Center
(formerly the Professional Learning Network).